Clinic Policies

Cancellation Policy

We require a minimum of 24 hours notice to cancel an appointment. For appointments that are cancelled within 24 hours, we reserve the right to charge a $40 late cancellation or no-show fee. We do understand that emergencies and special situations do come up. If you need to cancel your appointment for any reason, please call us at 780-488-8640 and leave a message.

Children in the Clinic

Since Alberta Momentum Massage Therapy has opened its doors, we have always welcomed clients of every age. We strive to create a safe and comfortable space for everyone in this great community of ours, and clients visiting Edmonton too!

Part of being welcoming to clients of every age is respecting the experience of other clients who are also enjoying a massage treatment. For this reason, we ask that children are never left unattended in our reception area. If there is a child and adult waiting for a friend or family member, there are great bakeries, parks, coffee shops, and stores all within walking distance for you to enjoy.

We also ask that minors receiving massage treatments are accompanied by an adult, unless otherwise agreed upon with your therapist. Particularly for your child's first treatment with us, it is helpful for the parent or guardian to be in the room to be able to ensure that the massage experience is a comfortable one.

In the event that you or your child choose not to receive a full treatment upon arrival, it will be each therapist's discretion in how you are billed for their time.

If you have any questions or would like help in planning a visit for your child, please call in at 780.488.8640 or write to us at albertamomentummassage@gmail.com.